For hotel owners, seamless and robust network infrastructure is no longer a hidden technical detail. It is the operational backbone of the modern luxury experience. Without the right infrastructure, even the most beautifully designed property cannot deliver the level of consistency, security and personalisation today’s guests demand.
Our IT experts at Core Facility Services work with our luxury hotel clients to design and install state-of-the-art IT, networks and technology that support their guest experience.
We also provide risk management and business continuity planning. One project involved implementing robust security to prevent cyber threats to the business’s 120 computers and 8 servers. The key priority was to protect the end points to make sure that none of their staff or guests were ever at risk of being on the receiving end of a virus or other malicious content.
Why Connectivity Is Now a Core Part of Luxury
The definition of luxury has evolved. Guests expect high-performance technology as naturally as they expect fine dining or five-star service. From streaming and smart-room controls to flawless mobile connectivity, the digital experience is now inseparable from the physical one.
Behind this sits a complex, integrated network that must operate with absolute reliability. When the network is engineered correctly, front-of-house and back-office systems run seamlessly: PMS platforms remain uninterrupted, guest requests are fulfilled instantly, and staff communications stay secure and consistent across the property. When it isn’t, the guest experience suffers.
Secure, Reliable, Invisible — The Technology Standard Luxury Demands
At Core, we work closely with our luxury hotel clients to ensure their systems remain secure, their guest experience remains outstanding, and their connectivity remains consistently reliable. Our approach blends engineering precision with an understanding of luxury operations, where failure is not an option and small interruptions quickly become major service issues.
Grantley Hall is one of the strongest examples of this partnership. We have worked with the Grantley Hall team since before the resort opened its doors, designing and installing state-of-the-art IT systems, networks and technology across the entire estate. Technology plays a major role in Grantley Hall’s guest journey, so the infrastructure needed to be robust, future-proof and aligned with the expectations of a world-class luxury destination.
Expertise Beyond the Everyday
Our support extends far beyond core hospitality systems. We are also highly experienced in delivering reliable, high-capacity connectivity for events, an essential capability for resorts hosting weddings, conferences, VIP functions and corporate gatherings. Whether it’s a high-profile charity fundraising event or a discreet private function, stable and secure connectivity is essential to success, and we ensure every technological detail supports the occasion.
Setting a New Standard for Digital Luxury
As luxury hospitality continues to evolve, the expectation for seamless technology will only increase. Properties that invest in robust, scalable and secure infrastructure will set themselves apart. At Core, we help ensure that digital foundations are as exceptional as the guest experience our hospitality clients strive to deliver.
