We were called in to support a timber importer and distributor in West Yorkshire during a £1 million power connection upgrade, including a switch to renewable energy contracts and the installation of a solar PV system to enhance sustainability and reduce reliance on grid energy.
The challenge
The mechanical and electrical work was largely complete when the project hit a roadblock. Key elements, including metering arrangements, had not been resolved by their existing broker, posing a serious risk of delay to project completion and energy cost optimisation.
Core’s energy experts stepped in to help and immediately identified other areas that would benefit from our support, including contract management and power export agreements (for excess solar power generated on site).
Our Solution
Core Facility Services was brought in to assess the situation and provide an urgent, expert response.
Our team immediately:
- Identified critical gaps in metering, contract management and power export agreements
- Took over coordination and delivery of all outstanding service and metering work
- Managed the removal of outdated meters and installation of a new half-hourly smart meter
- Delivered a system with portal access, allowing the client to monitor energy performance and consumption 24/7
- Negotiated and secured a bespoke power export agreement for excess solar energy generated on site
Core fully managed all third-party communication, planning, and installations — ensuring minimal disruption and full transparency on costs, timelines, and risks throughout the process.
Outcome
- Full project completion without delay
- Ongoing management of client’s energy contracts by Core
- Real-time access to energy usage data
- Competitive grid rates secured
- Monthly payments now received from the energy provider for solar power exported to the grid
- The energy contracts provided were renewable at the client’s request, so Core delivered on one of their key principles.
Client Feedback
“Core stepped in when our project was at a critical point and delivered exactly what we needed — from new metering and contract management to a tailored solar export agreement. They handled everything professionally, kept us informed, and brought in the expertise our in-house teams needed to secure the best options for our business, now and in the future. The result is a future-proofed energy solution that saves us money and generates income.”
